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  • General
  • Domains
  • Terms of Service and Privacy Policy
  • Integrations
  • What is a Landing Page?
    A landing page is a webpage created specifically for marketing or advertising campaigns, designed to convert visitors into leads or customers.Popular
  • Site Not Published
    Verify that the publication status is correct. Make sure the DNS records are properly configured. Test the publication on different browsers and devices to isolate the issue. Contact the NinjaPages Support channel at suporte@ninjapages.com.Popular
  • How to Create a Page?
    Access Your Account: Log in to your NinjaPages account. Start the project by clicking “TRY IT”, or if you already have an account, go to “Log In.” Answer the questions provided so that the NinjaPages platform can automatically build your page with personalized text. Select a template that best fits your needs or start with a blank page. Use the Builder to create elements (text, images, etc.) on your page. Once you’ve finished editing, click *“Save”Popular
  • Is the payment made through a link? How can I generate it?
    No, currently we only accept credit card payments. Unfortunately, we do not offer the option to pay via link.Popular
  • Incorrect Charge after Upgrade/Downgrade
    Review the billing records to identify the error. Contact the Ninja Pages Support channel at suporte@ninjapages.com.Popular
  • After choosing my plan, can I subscribe to another one?
    After choosing your package, you can upgrade your plan by going to the “PLANS” section and selecting the desired plan.Popular
  • Website Publishing
    In the dashboard, click the “Save” button and then “Publish” to make your website live.Few readers
  • Initial Account Setup
    After creating your account, you’ll be guided by a setup wizard with questions that will help you: Choose a template for your page. Customize the template with your information. Set up a custom domain, if desired.Few readers
  • Is any document required to register or subscribe to a plan?
    No documentation is required to register or subscribe. The only document we request is your CNPJ (business ID) or CPF (personal ID) at the time of plan payment.Few readers
  • How do I choose a plan?
    Just go to the bottom of the page and visit our collection of plans.Few readers
  • Company Mission and Values
    Company Vision Our vision is to lead digital transformation through the simplification of web development. We aspire to be the preferred tool for creating landing pages, empowering businesses of all sizes to maximize their online presence with efficiency and creativity. Company Mission Our mission is to democratize access to advanced web development technology, making it available to entrepreneurs and businesses regardless of their size or budget. We are committed to providingFew readers
  • Issue with Plan Change
    Verify that the plan settings are correct in the system. Contact NinjaPages Support at suporte@ninjapages.com.Few readers
  • Is any documentation required to register or subscribe to a plan?
    No documentation is required to create an account or subscribe. The only information we request is your CNPJ or CPF (business or personal tax ID) at the time of plan payment.Few readers
  • Step-by-Step Guide to Using the Builder
    In the dashboard, select “Projects” or create a “New Project” to get started. Choose a pre-built template or start from scratch. Add elements such as text, images, and select your fonts. Adjust colors, fonts, and layouts to match your website’s visual identity. Save and Publish: Save your changes and publish the page to make it visible to visitors.Few readers
  • Site Published Incorrectly
    Review the content preview before publishing. Try republishing the site to fix any potential errors. Correct any formatting or layout issues in the builder before publishing again. Contact Ninja Pages Support at suporte@ninjapages.com.Few readers
  • Payment Status
    In the admin panel, select “Payments”. In this section, you’ll find information such as your website name, subscription date, plan, and payment status.Few readers
  • What is the Builder?
    The Builder is the main tool for creating and editing pages on your website, offering an intuitive drag-and-drop interface.Few readers
  • What's NinjaPages?
    Ninja Pages is a platform that enables users to quickly and easily create customized web pages. With an intuitive interface and powerful tools, users can design professional-quality pages without needing advanced technical skills.Few readers
  • How can I contact support?
    Send an email to suporte@ninjapages.com.Few readers
  • Failed to Save Changes
    Make sure you have a stable internet connection. Refresh the page and try again. Contact NinjaPages Support at suporte@ninjapages.com.Few readers
  • Can I pay with a credit card?
    Yes, you can pay with a credit card. Simply select the “Card” option and fill in the required fields with your card details as indicated. After entering the necessary information, just click “Buy Now” and you’ll become part of our Ninja community.Few readers
  • How to choose the preconfigured templates?
    NinjaPages offers a variety of pre-built themes that can be customized: Go to the New Project section. Choose a theme that best fits your needs. Use the customization options to adjust the colors, fonts, and layout of your template.Few readers
  • Can I pay with a bank slip?
    No, currently we only accept payments by credit card.Few readers
  • Does NinjaPages offer ready-to-use templates?
    Yes, NinjaPages offers ready-to-use templates. We use artificial intelligence (AI) to create unique and personalized templates that can be easily adapted to your needs. These pre-built models provide a convenient and efficient way to start projects quickly, without the need to design from scratch. For example, NinjaPages provides templates after you answer a questionnaire developed by artificial intelligence (AI). This questionnaire is designed to better understand what you’re looking for in teFew readers
  • Maintenance and Updates
    NinjaPages regularly releases updates to improve the platform and add new features. These updates are applied automatically and securely, without compromising the product, ensuring that you always have access to the best tools.Few readers
  • How do I create an account?
    To create an account on NinjaPages, follow these steps: Go to the official NinjaPages website. Click “Log In” in the upper corner. Fill in the fields with your email and password information. Once your account is created, log in using your credentials.Few readers
  • Is there any fee for video hosting?
    We currently don’t provide video hosting. Use your preferred provider and easily integrate it with our platform.Few readers
  • How can I reset my password?
    Go to the login page, click “Forgot my password”, and follow the instructions sent to your email.Few readers
  • Duplicated Payment
    Check Transaction History: Review the transaction history to confirm the duplicate charge. Issue Refund: Process the refund for the duplicated transaction through your bank.Few readers
  • Payment Transaction Failed
    Make sure the card details are correct. Try another payment method available on the platform.Few readers
  • Can I try out the tool to test the site before choosing my plan?
    Yes, for a first experience, simply go to the home page and click “Try Now”. After clicking, you’ll be taken to a screen where you’ll answer a few questions. These questions help our artificial intelligence (AI) better understand what you’re looking for in the templates to be created. After answering the four questions, our AI will provide personalized template options based on your responses. Just click on the one you like the most. Once you’ve chosen your layout, click *Few readers

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